Privacy policy
- Introduction
Viva Life values your privacy and is committed to protecting your personal information in line with the UK GDPR and Data Protection Act 2018.
- Who We Are
Viva Life Ltd provides pharmacist-led remote prescribing services under the supervision of Jacquelyn Asser (PIP 2036150).
- Information We Collect
- Name, contact details, date of birth
- Medical history, allergies, current medication
- Consultation records and prescriptions
- How We Use Your Information
- To provide clinical assessment and prescribe medicines
- To maintain accurate medical records
- To meet legal and regulatory requirements
- To audit and improve service quality
- Legal Basis for Processing
Processing is necessary for the provision of health care (Article 9(2)(h) UK GDPR).
- Data Storage and Security
- Secure, encrypted cloud systems with restricted access
- Routine password updates and 2FA authentication
- Daily backup with recovery testing
- Sharing of Information
Data may be shared with:
- Pharmacies dispensing your prescription
- NHS services (if required for care)
- Regulators (GPhC, CQC) where legally required
Never shared for marketing or non-care purposes.
- Your Rights
You can request:
- A copy of your data (access request)
- Correction of errors
- Deletion when no longer required
- Restriction or objection to processing
- Contact Us
For any privacy concerns, contact:
Jacquelyn Asser – Pharmacist Independent Prescriber
Email: pharmacist@viva-life.co.uk Website: viva-life.co.uk